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Got a supply chain problem? Get a practical answer in 48 hours — not a sales pitch.For teams that outgrew the spreadsheet

Still one spreadsheet away from chaos?

Illustrative examples — today’s challenges
Supply

“Supplier lead times keep slipping and we find out too late.”

Decision to improve: supplier lead-time visibility and buffer policy. Likely data needed: PO history vs. actual receipt dates, current buffers. Suggested next step: a lead-time variability review by key supplier.

Demand

“We've missed three consecutive monthly forecasts by more than 20%.”

Decision to improve: forecast method and review cadence. Likely data needed: 18 months of sell-through by SKU, current forecast method. Suggested next step: a forecast-error root-cause review before changing tools.

Inventory

“We're carrying excess stock in some SKUs and stocking out on others.”

Decision to improve: inventory policy by SKU segment. Likely data needed: current stock levels, service-level history, demand variability. Suggested next step: a segmented safety-stock review.

Supply

“We don't know our true production capacity by week.”

Decision to improve: capacity visibility for planning. Likely data needed: current routing/capacity data, historical throughput. Suggested next step: a capacity model for the next planning horizon.

Demand

“Every promotion throws our demand plan into chaos.”

Decision to improve: promotional uplift modeling. Likely data needed: past promo calendar with volumes, baseline demand. Suggested next step: a lightweight promo-uplift framework for the next campaign.

Shrinking an enterprise solution doesn't make it fit.

Cutting a few modules off enterprise software doesn't remove its complexity, operating model and cost structure.

Too complex to run

Built for planning teams of dozens, with workflows that assume a dedicated administrator for every module.

Too expensive to scale

License tiers and services fees sized for enterprise budgets — whatever your headcount or module count.

Too slow to implement

Multi-quarter rollouts for a planning problem that's already costing you money this quarter.

Three steps, in this order, every time.

01

Submit your challenge

Tell us what you're trying to solve, in your own words — no complex functional description required.

02

We review the context

A planning expert reads what you've shared and works out what's actually needed to help, and proposes a working solution.

03

Get a practical next step within 48 hours

Not a sales deck — a specific, usable answer to the problem you brought.

We may ask clarifying questions before recommending a next step — a two-line submission rarely has enough detail to act on responsibly.

Before you submit

The questions people ask first.

Yes. There's no cost, and no obligation to talk to sales afterward.

Anything in S&OP/IBP, demand planning, inventory management, supply planning, distribution, or more specific elements, as new product launches. If it doesn't fit neatly into one category, don't worry — submit it anyway.

Not initially. The first response doesn't require your data. If we agree together to dive deeper into the topic, a data-based look could make sense. In such cases, we'll ask for an anonymized data sample — never system access.

No. The first response is a practical next step, not a pitch. If it looks worth pursuing further for you, we're open to continue the conversation.

A planning expert reviews your described problem and replies within 48 hours — either with the proposed solution, or with a clarifying question.

Bring the problem

Tell us your most burning planning problem.

Share your supply chain challenge. Within 48 hours, you'll receive a practical next step from supply-chain planning experts.

We reply to the email above directly, usually within two business days at most. By submitting, you agree to Ace contacting you about this challenge — we use your details only to respond, per our privacy policy.

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